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09 Feb 2026

New York City Apartment Building Emergency Preparedness Guide

New York City Apartment Building Emergency Preparedness Guide
  • Emergency Preparedness Basics
  • People Who Need Assistance 
  • Readiness Supplies (For Hone Emergencies and Your Go Bag)
  • Home Safety and Fire Previoent
  • Know Your Building 
  • What To Do in a Fire/ Non-Fire Emergency
  • Emergency Preparedness Resources

 

 

This emergency preparedness guide has been developed by the New York City Fire Department for distribution to apartment building residents and staff. It is designed to educate you about your building and what you and the members of your household can do to prepare for emergencies, prevent fires and protect yourselves during a fire or non-fire emergency. If you receive this guide from the building owner or manager, it will include a Building Information Sheet prepared by the building owner describing the construction of your building, building fire protection systems and exits; an individual emergency preparedness/evacuation planning checklist; and other information that will inform your emergency planning.

1. EMERGENCY PREPAREDNESS BASICS

A. Stay Informed/Emergency Notification Systems
B. Sheltering In Place/Emergency Supply Kit
C. When To Evacuate/Emergency Shelter
D. Reconnecting With Your Family

A. Stay Informed/Emergency Notification Systems
1. Notify NYC is the City’s official source of emergency information, including weather emergencies and subway and road closures. Sign up at https://a858- nycnotify.nyc.gov/notifynyc/ for free emergency alerts or to download the Notify NYC application for mobile applications. Consult NYC.gov/notifynyc for the most up to date information.

2. Connect with 311

Online
• NYC311 Online
• Twitter
• Facebook
• Instagram
• Skype call at 212-NEW-YORK (212-639-9675).

NYC311 does not currently accept requests by email or instant message.

Mobile App
• NYC311 App

By Phone

Call NYC311 at 311. You can also text at 311-692. Call 212-NEW-YORK (212-639-9675) if you are:
• Outside of New York City
• Using a Voice over Internet Protocol (VoIP) Provider
• Connecting with NYC311 via 711 or TTY (teletypewriter)
• Connecting with NYC311 via Video Relay Service (VRS) When you call 311, your phone service provider charges the cost of a local call. When you are transferred to another phone number from 311, there is no additional cost.

3. During an emergency, follow instructions from on-scene emergency responders or, if the emergency is not at your building, monitor Notify NYC, local radio, television and internet news services for the latest information, including information about emergency shelter.
 

View Full Emergency Preparedness Guide

 


Source: Einsidler Management

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